Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of haylee matthews

haylee matthews

August 18, 2026

5  out of  5
rating by haylee matthews
"She had great customer service!! She saved us a good amount of money per mouth!! I'd definitely recommend her!! She will help save!!"
We responded:
"Hi haylee, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Moline.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Carissa Sweeney "
Profile photo of Mindy McCreight

Mindy McCreight

August 18, 2026

5  out of  5
rating by Mindy McCreight
"Cassie was great to work with. I was hesitant to even try State Farm because like most insurance companies, they are outrageous. Once I spoke with Cassie she was very patient with me and got me set up with full coverage insurance and renters insurance for less than half of what I was paying for full coverage car insurance."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Moline. "
Profile photo of Del Saranglao

Del Saranglao

July 29, 2026

5  out of  5
rating by Del Saranglao
"Excellent customer service. Very courteous and professional."
We responded:
"Thank you so much for your wonderful feedback of us here at Carissa Sweeney’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Carissa Sweeney’s Insurance Team "
Profile photo of David

David

July 22, 2026

5  out of  5
rating by David
"The help was amazing I couldn’t of asked for anything better!"
We responded:
"David, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Moline insurance team is always here and happy to help. "
Profile photo of Amanda

Amanda

July 20, 2026

5  out of  5
rating by Amanda
"I called to get quote for a SR22 unfortunately they were not able to help me but they did point me in the direction that I could get the SR22 started very very kind people very helpful one above and beyond."
We responded:
"Thanks so much for the fantastic rating, Amanda! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Jennifer Mau

Jennifer Mau

July 15, 2026

5  out of  5
rating by Jennifer Mau
"Great experience working with Carissa & Cassie! They were patient as I gathered info, and reviewed insurance policy options side by side with me to determine the appropriate amount of coverage. And I saved quite a bit per year compared to my old policy. They are now my insurance team!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of L Eason

L Eason

July 15, 2026

5  out of  5
rating by L Eason
"Very easy to work with!
Thank you for your assistance!"
We responded:
"Wow, thank you for the 5-star review, L! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Jeff Whitney

Jeff Whitney

July 10, 2026

5  out of  5
rating by Jeff Whitney
"After being told my old provider was upping the bill I made the call. They not only understood my frustrations but was very professional on helping me meet the criteria I was looking for. Better policy better people. Thanks Statefarm."
We responded:
"We appreciate your review, Jeff. We are so happy that you had such a wonderful experience with State Farm Agent Carissa Sweeney’s Team here in Moline ! "
Profile photo of Gatien Tchabli

Gatien Tchabli

June 30, 2026

5  out of  5
rating by Gatien Tchabli
"Mia provided outstanding customer service. She made the process quick, easy, and stress-free while finding me an excellent rate. She was friendly, knowledgeable, and genuinely cared about helping me. Thank you so much, Mia! Highly recommend! ⭐⭐⭐⭐⭐"
We responded:
"Gatien, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Carissa Sweeney’s Team!"
Profile photo of Destiny Fry

Destiny Fry

June 30, 2026

5  out of  5
rating by Destiny Fry
"It took us a while because I couldn’t make my mind up but Tamia was patient. She helped me with quotes, She explained the meaning of things to me and she also was very friendly! I would recommend her to everyone. Thank you girl!!!"
We responded:
"Destiny, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Patty Scott

Patty Scott

June 16, 2026

5  out of  5
rating by Patty Scott
"This is Terry. I just wanted to thank the ladies in the office for all the help with my claim. They went above and beyond my expectations to help me with my new garage. State Farm worked well with me and the city of East Moline for everything needed for my new garage."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Carissa Sweeney’s Team here in Moline . "
Profile photo of Kim Breecher

Kim Breecher

May 26, 2026

5  out of  5
rating by Kim Breecher
"The ladies in the office are always so kind and helpful with anything I need. Recently had to have some policy service done for my home policy and they were great!"
We responded:
"Thank you for your kind review of State Farm Agent Carissa Sweeney’s Team. We appreciate it!"
Profile photo of Eric

Eric

May 20, 2026

5  out of  5
rating by Eric
"Carissa and Mia were great to work with, will recommend them to everyone."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Telley Jay

Telley Jay

May 10, 2026

5  out of  5
rating by Telley Jay
"I spoke with Tamia, she’s so pleasant and professional! She told me that even if I already have State Farm, I can bring my policy to them. That way I can have personalized customer service."
We responded:
"Wow, thank you for the 5-star review, Telley! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Rachele Breiby

Rachele Breiby

May 4, 2026

5  out of  5
rating by Rachele Breiby
"Fantastic service! Super responsive. Excellent rates on auto and home insurance! I contemplated leaving State Farm when my last agent retired, but Carissa's agency has been the BEST to work with!"
We responded:
"Thank you for the amazing review, Rachele! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Asia Winslow

Asia Winslow

March 26, 2026

5  out of  5
rating by Asia Winslow
"Mia was so great! Very helpfully and professional. She saved me so much more money from what I was paying another company for the same plan."
We responded:
"Thanks so much for the amazing review, Asia! We really appreciate your support here in Moline . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Alyssa

Alyssa

March 26, 2026

5  out of  5
rating by Alyssa
"I got Carissa by default after having been with my State Farm agent Roger Clawson 21 years due to him retiring and the transition was so seamless as if I'd known her just as long ! The ladies in the office as well as Carissa are very prompt and efficient with all my needs always cheerful and great to speak with! I'll definitely be with her another 20 years! 🫶🏽😘"
We responded:
"We appreciate your review, Alyssa. We are so happy that you had such a wonderful experience with State Farm Agent Carissa Sweeney’s Team here in Moline!"
Profile photo of Sophie Bower

Sophie Bower

March 25, 2026

5  out of  5
rating by Sophie Bower
"Cassie was great! Very helpful and knowledgeable. I wish I could give more stars!"
We responded:
"Thanks so much for the fantastic rating, Sophie! We are so glad you had a positive experience with us here on State Farm Agent Carissa Sweeney’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Shadow Abbott

Shadow Abbott

March 25, 2026

5  out of  5
rating by Shadow Abbott
"Honest, direct, friendly, easy to talk to, and work with. Highly recommend if needing a insurance agent!"
We responded:
"Thank you for the 5-star review, Shadow! Here on State Farm Agent Carissa Sweeney’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Shania Cavanagh

Shania Cavanagh

March 25, 2026

5  out of  5
rating by Shania Cavanagh
"Cassie was an amazing help! Would recommend her to anyone wanting a smooth transition with Insurance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Carissa Sweeney’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Dwight Bender

Dwight Bender

March 6, 2026

5  out of  5
rating by Dwight Bender
"Friendly efficient service, knowledgeable staff, swag too! All my insurance needs in one location."
We responded:
"Dwight, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Carissa Sweeney’s Team!"
Profile photo of Michol VanDeWostine

Michol VanDeWostine

March 4, 2026

5  out of  5
rating by Michol VanDeWostine
"We switched over all Our Home auto and Boat Insurances with Carissa Sweeney. We had a Great experience with her explained whyb we needed the extra coverage for our Home and 34 yrs ago might have been a great price but in todays Markets We walked out feeling that we are very well protected. ! Thank you Carissa Sweeney and State Farm! Oh and Tell Jake we said Hi!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Carissa Sweeney’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Korey Wenstrup

Korey Wenstrup

March 4, 2026

5  out of  5
rating by Korey Wenstrup
"After Allstate refused to cover hail damage from a storm a few years back—denying our only claim while every other house on our street got a new roof—I knew it was time to switch. I’m so glad I finally called Cassie at State Farm.

The savings are honestly shocking. We were paying $247 for two vehicles with Allstate; Cassie got that down to just $110. Our total 'out-the-door' price of $253 now includes our homeowners insurance for our 2021 build. I’m sharing these numbers because people need to know they’re likely overpaying. Even a coworker switched from Progressive and Cassie cut her bill in half for the exact same coverage. I'm kicking myself for not doing this sooner!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Bawitha Tling

Bawitha Tling

February 27, 2026

5  out of  5
rating by Bawitha Tling
"They care about their customers. Awesome job."
We responded:
"Bawitha, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Carissa Sweeney’s Team here in our Moline office. "
Profile photo of Deanna Stohl

Deanna Stohl

February 21, 2026

5  out of  5
rating by Deanna Stohl
"Cassie was so helpful in switching my insurance she explained everything because I was confused and she worked with my crazy schedule when I needed to get back to her late night and after office hours!"
We responded:
"Thank you for the 5-star review, Deanna! Here on State Farm Agent Carissa Sweeney’s Team, we are proud to serve our community and appreciate your recognition. "